The Future State of Working Together

In Lean value stream maps, the future state shows how we want a process to work after we implement some planned changes, mapping how we want to be doing the work in the near future.

In the video below, Brian Knesal, a Vehicle Maintenance Chief with Metro Transit, describes a facet of the future state improvement that we might overlook: how we work better together as a result of the Lean endeavor, not simply in terms of executing the process, but in our relationships and team problem solving.

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