On October 8th, a group of King County Metro Transit employees (and a few others from KC) took the Waste Tour at Kaas Tailored/Design on Stock to see Lean in action. Jeff Kaas, company president, discussed the seven wastes with the group. Kaas workers showed and explained some of their kaizen (improvements); each employee comes up with at least one per month.
But a description of the tour doesn’t do it justice. Here are two quotes overheard on the tour that might give a better flavor of what it feels like on the shop floor of Kaas Tailored.
My whole reason is to make my job better. Anything that annoys me, that’s where I start my kaizen.
I’m sick of making these same mistakes. Let’s make new mistakes.
King County Metro Transit Superintendent Deb Stenoien takes a spin in what we began calling the “trust chair.” Very cool design; it felt very much like you were going to fall out, but you wouldn’t. (Like the “just full enough” soda can.) And surprisingly comfortable. Check out other cool stuff they make.