Last week’s Ted Radio Hour podcast on “Trust and Consquences” has oodles of insights and learning for Lean-minded listeners—and the episode isn’t about Lean at all.
Consider this snippet from Simon Sinek:
“The reason we call someone leader is because they choose to go first. They choose to extend trust first, even before maybe any signs of any offer that they should. It is the willingness to extend empathy before anyone else.”
That, in a nutshell, describes how Lean leaders can begin to cultivate a Lean culture in which employees are engaged, are problem solvers, and are treated as the true experts.
The whole episode is about trust and how it impacts work and teams and relationships. Very much worth a listen for those wondering what a Lean culture might feel like.