A Different Way of Thinking in Kittitas County

Working with the Lean Academy of the State Auditor’s Office, Kittitas County has achieved some impressive improvements in the previously time-consuming and cumbersome single-family home building permit process.

This video details some of the work and the impacts, including a reduction in the whole process time from six-to-eight weeks down to three weeks.

Kudos to the folks in Kittitas!

Hopefully this won’t be a one-off process improvement, but will really be the beginning of a different way of thinking and problem-solving in Kittitas.

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