What does good look like?

This is a question that everyone involved in continuous improvement should ask themselves and their teams. Not being able to describe what good looks like can result in unclear expectations about performance targets, variable performance across organizations – and it can affect a customer’s perception of quality. So how do we establish a common understanding…

Feed your brain: Lean for Lunch

The new menu is up and we have lots of great information to share! Our Lean for Lunch series offers bite-sized pieces of Lean to build employee awareness and appetite to learn more. If you are not a King County employee and would like to attend a session please contact Terra Milles (terra.milles@kingcounty.gov)

5S your mess to increase productivity

Last Thursday over 25 King County employees spent their lunch hour learning about the #Lean 5S method: Sort, Set in Order, Shine, Standardize, and Sustain. Click here to open and print a .pdf of this lean 5S Our Lean Specialist, Kara Cuzzetto, led this training and covered the Seven Wastes plus in-depth coverage on information…

Kaizen Saves Kaas Tailored

“If you are not curious, move to the back so the curious people can get their questions answered,” says a guy in jeans and a button up shirt, as we settle in for early morning introductions. Last Thursday, about 50 King County employees gathered in the beautiful Kaas Tailored showroom in Mukilteo, to participate in…